Returns & Exchanges

At REDBACKBOOTS, we stand by the craftsmanship of our footwear and offer a 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our goal is to ensure your feet are perfectly equipped for the job.

1

Check Eligibility

Ensure your boots are in brand-new, unworn condition and include the original tags and box within 30 days of delivery.

2

Initiate Your Request

Visit our online returns portal with your order number and email address to select your preferred return or exchange option.

3

Pack and Ship

Securely pack the items and attach the prepaid shipping label provided via our portal to the outside of the package.

4

Inspection and Refund

Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing